Refund policy

West Haven Goods Refund Policy

Returns & Refunds

We want you to be satisfied with your purchase. If your item arrives damaged or defective, you may request a return or refund within 30 days of delivery.

Eligibility for Refunds:

• Items must be returned within 30 days of delivery.

• Only items that arrive damaged, defective, or broken are eligible for refunds.

• Proof of damage (such as clear photos) may be required to process the return.

Return Shipping:

• The buyer is responsible for return shipping costs.

• We recommend using a trackable shipping service for your return.

• Original shipping costs are non-refundable.

Refund Processing:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to the original method of payment within 5-7 business days.

Non-Refundable Items:

• Items returned after 30 days.

• Items that are not damaged or defective.